Please read Servicing Terms and Conditions first
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Servicing Terms And Conditions (290 kB)

Fill in the form “RMA Request” and send it to our Customer service department
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RMA Request (65 kB)

Customers from non-EU member states shall be liable to prepare an additional pro forma invoice. A sample pro forma invoice including all necessary elements is available for downloading here
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Pro forma invoice (50 kB)

Contact Customer service department
The Customer may send inquiries on the status of the goods to the following e-mail address: jasna.sotlar@tipro.si